Facility Manager

Facility Manager

Commercial Real Estate, Corporate Operations

Temporary/Contract (potential for permanent in future)

Toronto, ON

Active Search

Our client, a global consulting firm specializing in real estate, architecture and engineering industries, are seeking a Facility Manager to provide a comprehensive workplace operations management service including providing high-quality customer service and technical support provisions to the users of the Toronto office. The successful candidate will report directly to the Regional Manager, supporting Corporate HQ office tower’s daily operations including vendor coordination for repairs, office inspections, procurement, client communications and main contact for facility management projects. We are seeking someone reliable and committed with a positive attitude, proven ability to handle multiple competing responsibilities, excellent communication skills and technical skills. You will be joining a dedicated team of like-minded professionals who have a culture of ambition and respect. Please note that this is a 100% in-office working model.

Key Responsibilities:

• Supports Regional Manager with occupancy data analysis and preparation; vendor onboarding & obtaining vendor quotes as required
• Acts as back up for Regional Manager when required
• Respond to customer queries in person, by email and phone to provide effective customer service.
• Maintains Workplace Ops procedures in compliance with corporate processes/ policies.
• Resolve day-to-day office operational issues and escalate appropriately where necessary.
• Understand and use Facilities Management procedures and processes to carry out and record relevant tasks and activities.
• Strong understanding of meeting room AV equipment (e.g. Clickshare, Microsoft Surface Hub, etc.) functionality and troubleshooting is required
• Liaison to Property Management/Property Maintenance. Coordinate building/suite access badges for staff.
• Use Facilities Management tools including helpdesk, document management, and booking systems to accurately record information and escalate any issues.
• Order regionally for line manager-requested new hire computer peripherals. For local new hires, review authorization documents and complete/submit employer section of verifications.
• Draft & prepare operational expense budget for the assigned location(s) for Regional Manager’s review
• Daily inspection of assigned location(s)
• Be onsite for and assist with office moves. To include but not limited to assisting with coordinating of vendors, relocation of files, assisting in decommissioning of existing space and organizing of new space.

Key Qualifications:

• Previous experience in facilities/property management and corporate administration is required.
• Special considerations, specific technical experience, skills, etc. including Proficiency in Microsoft Office; Share Point, Oracle.
• Excellent communication skills.
• Potential travel to other offices in GTA is required for this position.
• This position does not manage others.
• Previous experience in facilities/property management and corporate administrative is required
• Project a professional image in person, on the phone and in writing.
• Strong Microsoft Office skills (Teams, Word, Excel, PowerPoint, SharePoint, Smartsheet, Visio)
• Strong Interpersonal and organizational skills.
• Exercises discretion and confidentiality.
• Deals effectively with rapidly changing priorities and last-minute deadlines.
• Detail-oriented, dependable, proactive and ability to work with minimum supervision.

Compensation:

The successful candidate will receive compensation equivalent to an annual base salary of $60,000, paid weekly.

Similar Job Titles:

Facilities Coordinator

Assistant Facility Manager

Operations Coordinator

Only candidates with legal authorization to work in Canada will be considered. Due to the high volume of applicants, only those shortlisted will be contacted.