These days, training is an expensive commitment and yet remains a key activity to ensure sales success, staff retention, and growth of the organisation and many other critical aspects of the development of any business. As an alternative, you might consider formalising a coaching program in your business.

To put it simply, coaching is on-the-job training. Anyone can be a coach – from a PA providing some quick computer training at the desk, to a manager receiving help on something from […]