February 2022

Retaining the Best Staff

By |2021-11-18T17:49:23-04:00February 7, 2022|Companies, Ways to Improve Candidate Communication, Staffing a Shared Service Centre, Share and share alike: share option schemes, Training, Retaining the Best Staff|

Retention of key staff should be a key issue for any employer at the moment. We are in a candidate short market the likes of which we haven’t seen before, even in the late 80s, so retaining the good people you have is almost more important than getting them into the organisation. For most employers, the true cost of a new employee is not the agency fee or the advertising, but the training and “ramp up” to full productivity that […]

January 2022

Coaching on the Job Training

By |2021-11-18T17:09:22-04:00January 17, 2022|Companies, Training|

These days, training is an expensive commitment and yet remains a key activity to ensure sales success, staff retention, and growth of the organisation and many other critical aspects of the development of any business. As an alternative, you might consider formalising a coaching program in your business.

To put it simply, coaching is on-the-job training. Anyone can be a coach – from a PA providing some quick computer training at the desk, to a manager receiving help on something from […]

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