As a leader, you’re responsible not only for developing your team’s skills but also for influencing how they approach their work. Training typically focuses on concrete capabilities—technical tools, software, and process-related know-how that contribute to clear job performance standards. While these are essential, training shouldn’t stop there. The most transformative organizations go a step further: they invest in shaping the mindset of their people.

Companies that nurture an ownership mindset—where individuals take initiative, contribute ideas, and feel […]