February 2022

Retaining the Best Staff

By |2021-11-18T17:49:23-04:00February 7, 2022|Companies, Ways to Improve Candidate Communication, Staffing a Shared Service Centre, Share and share alike: share option schemes, Training, Retaining the Best Staff|

Retention of key staff should be a key issue for any employer at the moment. We are in a candidate short market the likes of which we haven’t seen before, even in the late 80s, so retaining the good people you have is almost more important than getting them into the organisation. For most employers, the true cost of a new employee is not the agency fee or the advertising, but the training and “ramp up” to full productivity that […]

October 2021

Staffing a Shared Service Centre

By |2021-07-19T11:49:46-04:00October 4, 2021|Companies, Staffing a Shared Service Centre|

In the last few years, companies aiming to reduce the cost of certain central functions – such as finance, HR and processing – have increasingly turned to shared service centres (SSC) to reduce internal overheads through eliminating unnecessary duplication and improving process efficiencies. SSCs achieve this by standardising technologies, simplifying processes and consolidating or eliminating redundant resources, and there are many implications for recruitment and retention specific to implementing the SSC concept.

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